Need assistance?
Call 1800 RESPECT

Leading and advocating for a strong family violence system in Central Highlands Victoria.


Do you need assistance? Visit our full Service Directory here


If you or someone you know is in immediate danger or requires Police attendance call POLICE 000
The Orange Door in Central Highlands is a free service for adults, children and young people across the region who are experiencing or have experienced family violence and families who need extra support with the care, wellbeing and development of children (incorporating ChildFIRST).

Go to to find out more or call 1800 219 819, 9am-5pm Monday to Friday (closed public holidays)

21 Armstrong Street North, Ballarat 3350


Free sexual assault, domestic and family violence counselling, and counselling for workers:
call 1800 RESPECT (1800 737 732)


safe steps Family Violence Response Centre
provides specialist support services for anyone in Victoria who is experiencing or afraid of family violence, including referral to safe accommodation 24/7.
Call 1800 015 188 (toll free, 24/7)
Police and hospital staff call: 03 9322 3544 or 1300 739 282 (select option 1)


Please visit our Service Directory for a comprehensive list of services available in Central Highlands, including:

  • Women's Family Violence Support and Services
  • Homelessness and Housing Support
  • Counselling Services
  • Children and Young People
  • Men's Services
  • Aboriginal Information and Support Services
  • Justice System Support, Legal Advice and the Courts
  • Financial Assistance
  • Disability Information and Support
  • LGBITQ+ Information and Support
  • Cultural & Linguistically Diverse Support
  • Elder Abuse


A handout has also been developed on Hepburn Shire Family Violence Support Services.



Central Highlands family violence services

MARAM Collaborative Practice Training Events

MARAM Collaborative Practice Resources

Government initiatives

Guides, information sheets and pamphlets


Useful links



MARAM Collaborative Practice Training Events

CHIFVC is now delivering the Collaborative Practice Training Module of the Multi-Agency Risk Assessment and Management Framework. 

The MARAM Collaborative Practice training focuses on both collaborative practice and foundational aspects of MARAM that enable collaboration. It is required training for all MARAM-prescribed workforces. The training enables participants to contribute to risk assessment and collaborate for ongoing risk management, through respectful and sensitive engagement with victim survivors, information sharing, referral and secondary consultation. 

CHIFVC is providing free MARAM Collaborative Practice training sessions to all prescribed and to-be-prescribed organisations in the Central Highlands region (includes the LGAs of Ballarat, Ararat, Hepburn, Pyrenees, Golden Plains and Moorabool).

Training is held ONLINE using Zoom and is split into two parts, which participants must complete within the same month. Each week, we will run at least one session for each part, accessible via Eventbrite. The morning session will run from 9.15am - 12.15pm, and the afternoon from 12.45pm - 3.45pm. Please make sure you enrol in both Part 1 and Part 2.


MARAM Collaborative Practice Resources

We have collated all the associated resources from the training module here. 



Government initiatives

The Victorian Government is implementing a $1.9 billion action plan on family violence. This work responds to the 2015 Royal Commission into Family Violence. Actions include delivery of 17 new Support and Safety Hubs across the state.

Read more about the Royal Commission into Family Violence report
Read more about the Government’s plans: Ending Family Violence: Victoria’s Plan for Change and the Rolling Action Plan (RAP) 2017-2020

Practical resources have also been released to assist practitioners implement new information sharing arrangements, which have been introduced as part of the response to the Royal Commission's findings.

Commonwealth, state and territory governments worked with the community to develop a 12-year National Plan to Reduce Violence against Women and their Children 2010-2022 (the National Plan). Read more about the national plan: The National Plan to Reduce Violence Against Women and their Children and Third Action Plan

Guides, information sheets and pamphlets

Victoria Police has produced resources for both police and the community. Family Violence: What Police do is an information sheet that explains Victoria Police’s response to family violence. A specific information sheet is available for Aboriginal communities. The sheet is also available in 13 languages.

OurWatch has produced a free, downloadable poster that aims to harness the power of bystanders by providing 26 practical actions to challenge gender stereotypes and promote respect. Know Your A-Z: Preventing violence against women poster


Australia’s National Research Organisation for Women’s Safety (ANROWS) has a research program to better understand family violence and work towards eradication. Click here for more on the ANROWS research program

Domestic Violence Resource Centre Victoria (DVRCV) has produced a video with key statistics on family violence in Australia. Watch the video: Facts on Family Violence 2017 or download the facts on family violence infographic.

DVRCV produces a range of research and discussion papers that aim to better understand family violence in Victoria. Read more on the latest DVRCV research

OurWatch undertakes analysis and research on primary prevention. Visit OurWatch resources and publications

Useful Links

Australia’s National Research Organisation for Women’s Safety (ANROWS) – delivers research and evidence to inform policy and practice that reduces the levels of violence against women and their children

Domestic Violence Resource Centre Victoria (DVRCV) – a state-wide resource centre working to prevent and respond to family violence

Domestic Violence Victoria (DVV) – the peak body for specialist family violence services for women and children

Family Safety Victoria – the state government agency dedicated to family violence 

OurWatch – an agency that aims to drive nation-wide change in culture, behaviours and power imbalances. Change the story: A shared framework for the primary prevention of violence against women and their children in Australia is OurWatch’s direction setting publication.

The Lookout - for workers supporting women’s safety in Victoria

Women’s Health Victoria (WHV) - a state-wide women’s health promotion, information and advocacy service, which has family violence as a priority issue 

Women’s Health Grampians (WHG) – a regional not for profit working to achieve healthy public policy, improved service provision for women, and cultural change that supports gender equality. WHG auspices the Central Highlands Integrated Family Violence Committee