Need assistance?
Call 1800 RESPECT

We believe that no-one should live with violence and that all people should be safe, respected and valued.

central highlands support service directory

If you or someone you know is in immediate danger or requires Police attendance call POLICE 000


The Orange Door in Central Highlands is a free service for adults, children and young people across the region who are experiencing or have experienced family violence and families who need extra support with the care, wellbeing and development of children (incorporating ChildFIRST).

Go to https://orangedoor.vic.gov.au to find out more or call 1800 219 819, 9am-5pm Monday to Friday (closed public holidays)

21 Armstrong Street North, Ballarat 3350


Free sexual assault, domestic and family violence counselling, and counselling for workers:

call 1800 RESPECT (1800 737 732)
https://www.1800respect.org.au/


safe steps Family Violence Response Centre provides specialist support services for anyone in Victoria who is experiencing or afraid of family violence, including referral to safe accommodation 24/7.

Call 1800 015 188 (toll free, 24/7)
Police and hospital staff call: 03 9322 3544 or 1300 739 282 (select option 1)
www.safesteps.org.au


 


  • Opening Doors (state-wide homelessness service)     | Ph: 1800 825 955 (24/7)
  • Uniting Ballarat         | Ph: 5332 1286 (Ballarat)
  • CAFs
    • Ararat: 5352 2910,
    • Ballarat: 5337 3333,
    • Daylesford: 5348 8200
    • Bacchus Marsh: 53679 900

  • Ballarat Community Health (family violence counselling)         | Ph: 5338 4500
  • CAFs (Counselling programs)            | Ph: 5337 3333
  • Grampians Community Health (family violence counselling)      | Ph: 5358 7400 (Ararat)
  • Centre Against Sexual Assault (counselling and support to anyone who has experienced sexual violence)
    • 24/7 Crisis: 1800 806 292
    • Ballarat: 5320 3933
  • Lifeline (national telephone crisis support and referral, including for family violence)       | Ph: 131144 (24/7)
  • Catholic Care, Victims Assistance Program (counselling and family relationship services)       | Ph: 1300 033 818
  • Relationships Australia (counselling and family dispute resolution)          | Ph: 5337 9222 (Ballarat)
  • 1800 RESPECT (Free sexual assault, domestic and family violence counselling, & counselling for workers)    | Ph: 1800 737 732

  • Child Protection       | Ph: 13 12 78
  • The Orange Door in Central Highlands (ChildFIRST intake)      | Ph: 1800 219 819
  • Cafs Step-Up (Adolescent Family Violence for ages 10-17)
    • Ararat: 5352 2910
    • Ballarat: 5337 3333
    • Daylesford: 5348 8200
  • Berry Street (case management and adolescent support program, residential care)      | Ph: 5330 5000
  • WRISC (children’s counselling program)     | Ph: 5333 3666.
  • Headspace (mental health services for 12-25 year olds)
    • Ballarat: (03) 5304 4777
    • 24/7: 1800 650 890
  • Kids Helpline (phone counselling service for young people aged between 5 and 25)      | Ph: 1800 551 800 (24/7)
  • Centre Against Sexual Assault (counselling and support; treatment services for sexually abusive or problematic sexualised behaviours in children / young people)
    • 24/7 Crisis: 1800 806 292
    • Ballarat: 5320 3933